Bathroom was clean. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Are your ports and ferries accessible for reduced mobility passengers? Tripadvisor performs checks on reviews. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Is there Wi-Fi available onboard and, if so, is it fast? Want to know more? If you enjoy the finer things in life then Stena Plus is for you! Are cabins mandatory on overnight sailings? Are there toll roads I need to be aware of close to the ports? Is there a Bureau de Change facility onboard? Great day out. The en suite includes an accessible toilet, sink and shower. I just came back over last Saturday and again, get the chill lounge. Can I stay in my vehicle during the crossing? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. Are English pound notes accepted in Northern Ireland? What are the call costs for using my mobile phone onboard? Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. Different departure location and trouble free boarding. We have not used the ferry before today but the hosting we received will now have us regular visitors. Tea,coffee,soft drinks and wine. Alternatively you can pre-book one of our onboard kennels. Cant complain about anything else the crossing was great. There is supposed to be a non-stop supply of all supplies all journey. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Otherwise a good ferry and I will use them again. As always, great staff, ships and experience. Much quieter too. Different departure location and trouble free boarding. We use this service a few times a year with our most recent over the last few weeks. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Then there was the lovely Brittany. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Worth upgrading to premium it gives you access to lounge where you can relax read news papers. 2023 Trustpilot A/S. Plenty of free snacks, drinks and nibbles. Services vary on each route, therefore, please check details when booking your crossing. If not a cabin. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Probably take the tunnel next time. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. This company is a rip off. How can I make a booking using a Tesco Clubcard voucher? This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Would book a suite again.Fares can be pricey especially at peak times. Looking for a gift for someone special? Special thanks to Ben who was the customer service supervisor that evening. What are Stena Line's vehicle categories? This was the highlight of our trip, my grandson was thrilled to bits! Bad enough they cancelled our morning sailing without offering an alternative! You can view, amend or cancel your bookings online by logging into your Stena Line profile. Review tags are currently only available for English language reviews. From Steven and Sharon. Explained to the ticket man, he said I could get on no problem. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. read more, Nice day trip from Cairnryan to Belfast. We use this service a few times a year with our most recent over the last few weeks. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. What are Stena Line's vehicle categories? Shame on you. Plus unlimited drinks and snacks. Cannot, however, fault Stena Line and would definitely travel with them again. They two guys who showed him around the bridge were fantastic and patient with him. This was a great service and the ship is really nice inside. Absolutely disgusting. Do you provide special fares for group bookings? Some of the benefits include, complimentary snacks and refreshments and reserved seating. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Suggested companies are based on peoples browsing tendencies. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. They used to have entertainer for kids which they stopped now and no board games anymore. Different passengers or vehicles out/return. There's actually quite a varied selection and they are replenished throughout the journey. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. This was the highlight of our trip, my grandson was thrilled to bits! You can access Stina in the bottom right hand corner of the page. Restaurant and bar were excellent and not over priced. Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Is there Wi-Fi available onboard and, if so, is it fast? A much nicer more modern ship with better cabins than P&O Hull ferry. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. What payment methods and currencies can be used onboard. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. 'Hygge' recline lounge (additional fee applies). Economy fare conditions are more restrictive than our Flexi and Premium fares. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Weve some great travel options for your pet. You also get express boarding and disembarking. From Co. Donegal to Belfast - train/bus/how? Travelling from Liverpool to Belfast with the Stena Line in August. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. more. The Stena Plus Lounge is also available on our routes to Denmark. Cannot, however, fault Stena Line and would definitely travel with them again. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Hygge Lounge Irish Sea. What happens if my sailing is delayed or cancelled? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Review tags are currently only available for English language reviews. How do I register for the Extra loyalty programme? Recommended experiences in and around Belfast. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Can I check my luggage in for the sailing? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. more. Soft play area for younger children. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. On our most recent crossing we booked a suite which was wonderful. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. A great service and will be using again soon. Very good indeed. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Even been one once or twice on lads trips I'll admit! Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. What passes do you accept for bus and rail travel? Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Accommodation in November & amount of time to stay. Our lowest fare, a good choice if your travel plans are fixed. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Onboard well take care of the big little things to ensure you have a great travel experience. Avocadoes were so old, even sour taste. Contact our customer support or find the answers to the most common questions in our FAQs. Clean, spacious and also impressed with the size of the kennels. It's an ergonomic disaster! As services vary on each route, please check details when booking. Do I need a printed copy of my ticket to travel? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. :). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Do you have electric vehicle chargers at the port? Each cabin contains single berths, a TV and desk area. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Can I stay in my vehicle during the crossing? Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. How do I book if I don't know the vehicle registration? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Are there public transport links to the port? Bus 96 waits at the ferry to I dont know how this boat got approved for long distance sailings, because disabled people are screwed! To say this trip was pleasant is an understatement. Find ou. Plenty of free snacks, drinks and nibbles. What are the call costs for using my mobile phone onboard? What are the call costs for using my mobile phone onboard? Staff very friendly and helpful. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I made them bring back the biscuits because I was hungry! We turned our car in at the port and had a great experience on the Ferry. How can I make a booking using a Tesco Clubcard voucher? What facilities do you provide in cabins? Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Thanks Richard really appreciated it . The Living Room is the place for you. What happens if my sailing is delayed or cancelled? What passes do you accept for bus and rail travel? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Have a sweet trip and pick up some tasty snacks. Tripadvisor performs checks on reviews. Are cabins mandatory on overnight sailings? Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Sit back and truly relax! Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. I recently travelled Dublin to Holyhead to collect my new rescue dog. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. What fees, dues and charges apply and when? Take the opportunity to treat yourself to a sweet snack or a sandwich. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. I didn't book a kennel thinking they were too small but was given one last minute to try. All rights reserved. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. Unacceptable. Can I carry extra fuel in my car or motorhome? Where can I find directions to the terminal? I did it once as we booked late and couldnt get a cabin. Try your luck with our casino games. Even a Television, free minibar and snacks in the premier cabin. What facilities do you provide in cabins? How do I register for the Extra loyalty programme? Are there public transport links to the port? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Looking to unwind and relax? Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. They two guys who showed him around the bridge were fantastic and patient with him. Over 8 hours you easily get your moneys worth. What can I use my Extra points to purchase? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! More posts you may like r/NewParents Join 6 mo. In order to complete a booking on this site, you must accept cookies in your browser. What are Stena Line's vehicle categories? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. This is the version of our website addressed to speakers of English in United Kingdom. An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. I had a voucher for 40 off on stenalina. Cheers for the replies. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Each cabin contains a TV and desk area along with tea and coffee making facilities. Wedding venue for small intimate wedding? I've done that crossing before with the Lounge and was thankful for it. In the Vehicles & Transportation category. Many thanks to all, a great day out. Take it all in or take it easy the choice is yours. I just being a bottle of whiskey in my bag for the cabin. Do you provide special fares for group bookings? Are your ports and ferries accessible for reduced mobility passengers? How can I check if my sailing is on time? It does say complimentary drinks but doesn't state if alcoholic or not. * Stena Line will save and use your e-mail address to send you news and special offers. We didnt realise there is no access Our Flexi fare offers you an attractive price with greater flexibility should your plans change. Where can I find directions to the terminal? You also get express boarding and disembarking. Was a very relaxed crossing. Can I check my luggage in for the sailing? Date of experience: 27 December 2022 Unacceptable. Its awful! What can I use my Extra points to purchase? What facilities do you have on your ferries? Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. Everything about the service was excellent. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. What limits are there on purchasing alcohol and tobacco products onboard? Bathroom was clean. Find out how we combat fake reviews. We were Made feel so important. How do I update my online profile with Stena Line? Staff very friendly and helpful. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Where can I find information on careers with Stena Line? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Are there toll roads I need to be aware of close to the ports? Is there Wi-Fi available onboard and, if so, is it fast? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. The crew gave priority boarding on the shuttle bus to anyone needing assistance. I usually go cairnryan to Belfast. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). How do I update my online profile with Stena Line? . Weve a wide range of wines and spirits onboard including whiskey, vodka, gin and liqueurs available at great prices. Can I bring a bicycle on my rail and sail journey? I just being a bottle of whiskey in my bag for the cabin. ago Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Its definitely worth the price since you will be on the boat for 8hrs. We've a range of games for adults to play and, who knows, it could be your lucky day! How can I check if my sailing is on time? Can I get a quote without making a booking? The Stena Plus Lonuge is offered as an . Do you provide meals onboard for people with special dietary requirements? What are the opening hours of your ferry terminals? 25 for 2 bad breakfasts. more. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! This topic has been closed to new posts due to inactivity. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. How long before departure do I need to check-in? What are the Stena Line's age categories? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. I think its good value especially if boat is very busy. Fancy something more luxurious? Members who are extremely knowledgeable about this destination and answer travellers questions frequently. It was worth every penny. Beans changed their color and taste. Do you have electric vehicle chargers at the port? Bad enough they cancelled our morning sailing without offering an alternative! 6 answers. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. So much more than we expected. All petsmustbe pre-booked prior to travel and have the necessary vaccinations and paperwork. This is the version of our website addressed to speakers of English in the United States. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). What identification documents do I need to travel? Spacious room with a double bed, tv, small sofa and armchair. Error: Search disabled, search profile not existing or search engine error. On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. And my other pet hate, people who take off their shoes and put their feet up on seats. Its an ergonomic disaster! Welcome to the Stena Line corporate Twitter account. Public transport from lanyon place to hope Street. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. How will my motorbike be secured onboard? This is the version of our website addressed to speakers of English in United Kingdom. Are there conference facilities available onboard? I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. How do I book multiple vehicles on one booking? Verification can help ensure real people write reviews about real companies. Please click the link in it to confirm your subscription. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Is there a Bureau de Change facility onboard? Even been one once or twice on lads trips I'll admit! I want my money back! What are the Stena Line's age categories? You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. Are there public transport links to the port? You'll be on the boat for 8 hours. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. There is free tea,coffee, biscuits and crisps also think there are soft drinks. disaster. At least Stena Plus. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. So much more than we expected. But I don't suffer fools well and met too many on the boat. Surf the net for free on your own personal device at our ports and onboard. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Information provided by various external sources. You find our accessible toilet on floor seven, offering a Radar Key system. Here youll find news, events & information. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. How do I book multiple vehicles on one booking? Are cabins mandatory on overnight sailings? I was very happy to hear this. What are the Stena Line's age categories? Aye, get a cabin, have a wee doze and wake up fresh the other end. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket.
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