Monday to Friday. Aydanos a proteger Glassdoor verificando que eres una persona real. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Get started with your Free Employer Profile. Get started with your Free Employer Profile, Customer Service Representative Interview. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. Join Swissport for a career in aviation . If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Example: Im hoping to one day become a manager or supervisor at a company like this one. The process took 2 weeks. 2023Swissport International AG. This helps me stay focused and ensures that I am meeting all deadlines.. I learned how to work quickly while still maintaining quality control. Example: I use a planner to keep track of my daily tasks and appointments. Received an offer right away and began employment paperwork. Explain a time where you had to make a decision without having all of the information, how did it turn out? Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. Very relaxed, easy going ,very friendly. . It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. Posted in . Simple questions clearly explained Why do you want to work for Swissport International Ltd.? How would I handle a difficult passenger. Entire process took approximately less than a month. I interviewed at Swissport. Answer Question. Current Ramp Agent in Phoenix, AZ, Arizona. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. You are now leaving the Swissport website. . Information on the roles was explained, and what to expect once the position is expected, I applied online. Wir entschuldigen uns fr die Umstnde. Very polite and gave positive feedback throughout. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . As a Swissport Customer Service Agents , you will . verdade. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Onze with our site right now. 3.4. If I see someone working hard, Im more likely to tip them. Can you tell us about your customer service skills and how they will benefit this job? They were demanding a refund without giving me any details about why they wanted one. The interview process was completely conducted online. I interviewed at Swissport (Sydney) in Apr 2019. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. to reload. Contract: Fixed Term until 31st October 2023. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Se continui a visualizzare I applied online. This question can help the interviewer determine if you are a good fit for their company. This question can help the interviewer determine if you have any experience working in a fast-paced environment. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Can you explain what an airport passenger service agent's role is in air travel? The process took 3 weeks. From the moment a passenger arrives on an . Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Shared on April 11, 2017. Sempre muito direta e sincera. 5 Airport Passenger Service Agent Interview Questions & Answers. Airline Customer Service Agents - Melbourne Airport. I have been still waiting for the outcome. Unison Business Park, Manchester, M41 7LG. Helpful. Weekend availability. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Apparently the next stage is face to face. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. que nous ayons des problmes techniques sur notre site actuellement. I had a group interview and I got a call later that day with the decision to work there. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Call Centre & Customer Service. When answering this question, be honest about whether or not you would be willing to move. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". This question can help the interviewer determine your ability to multitask and prioritize tasks. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. I interviewed at Swissport in Oct 2022. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. I interviewed at Swissport. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . The process took 1 day. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Your job seeking activity is only visible to you. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. You have basic - intermediate computer skills. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. The process took 2 days. Quick interview, not giving a hard time. Friendly environment. I applied online. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. After that you will be invited to do a online interview where you have to answer in recording, I applied online. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview I interviewed at Swissport (Kansas City, MO). Visit the Career Advice Hub to see tips on interviewing and resume writing. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) No response so far. to let us know you're having trouble. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Please help us protect Glassdoor by verifying that you're a I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Interview Questions. kann das Problem behoben werden, indem die Seite neu geladen wird. . Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Posted 3:38:24 PM. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Swissport (Jamaica, NY). I applied online. You truly need to be a people person. How did you resolve it. Schedule: Holidays. 19d ago. Responsibilities. I applied online. Got to the point and gave us an offer/decline days after. However, Im currently settled in my home and have made many friends here. Sign in to save Customer Service Agent at Swissport. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Most of the time, Interview. Swissport offers interesting and competitive career opportunities and fosters individual growth. Applied online, got an email to attend an interview. No phone or no email ! You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. I applied online. The process took 2 weeks. Lead Hand. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. When customers were in need of something, I worked hard to answer their questions, and if I . Our roles are permanent on either a full or part-time basis. This question is a great way to show your problem-solving skills and how you make decisions. I applied online. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. los inconvenientes que esto te pueda causar. Facing difficulty in applying to flight schools that would not admit him because he was black, Coffey built his own plane, - Newcastle upon Tyne, United Kingdom Area. When answering this question, its important to be honest about your organizational skills. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. If there are companies that attract interview fees, tests, ticket reservations, etc. Ready for take off? When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Primero con rrhh y luego con el jefe I interviewed at Swissport. Online application and Quiz will process in three steps. The online interview asked a series of generic questions about customer service experience and aviation experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Work with Dynamic Team. Pay rate isn't that great either, so i did not think it was worth it. Ready for take off? It was quite easy. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. Stand out of the crowd for the right reasons. The interview was good. The web server reported a bad gateway error. message, please email Get notified about new Customer Service Representative jobs in St. Helier, Jersey. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. . SWISSPORT are looking forSee this and similar jobs on LinkedIn. Customer Service - Customer Facing. cargarla. Que queres seguir en un futuro. Email. Compare. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. Do not listen to the lies , there is no free flights. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. There were many places offered. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. Customer Service Representative. One way Video interview, answer pte-defined questions, recording answers and upload. What do you think should be done about it? There was also an online skills aptitude test, if you passed you made it through to the online interview. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Lamentamos Heaton Chapel, Stockport, SK4 5BF. swissport benefits enrollment. an. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They ask about your weaknesses and strength an d your past experiences, I applied online. Got to the point and gave us an offer/decline days after. After passing all test then start waiting for another week. Job Responsibilities I also had to ensure that all documentation was in order before loading the trucks. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. We are committed to delivering safe, high quality services for our clients and their customers across the globe. De que trabajas Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. I interviewed at Swissport (Newcastle, England) in May 2018. This is an important job in the daily operations of most major airlines. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. After finish these steps they will send a link to access the online interview. Clique aqui para carregar Click here Very friendly and took time to get to know me. Get started with your Free Employer Profile. Im always ready to help out wherever I can.. What do you know about the company swissport? Zumeist They ask about your weaknesses and strength an d your past experiences, I applied online. This helps me stay on top of everything.. Lots of questions and prepare time is not enough Join to apply for the Customer Service Agent role at Swissport. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. You have the flexibility to work shift work on a 7-day roster. If you enjoy working with people in a dynamic environment, join us! Our roles are permanent on either a full or part-time basis. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. I always make sure my workspace is tidy and my files are filed correctly. We sent out another shipment right away.. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas Disculpa Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . envie um e-mail para When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. puede solucionarse cargando de nuevo la pgina. What does Good Customer Service means to you? Would you be able to do that if needed? Klicken Completeted training for the contracted airline, process took about 3 weeks. Spent a lot of time explaining the role. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. this problem can be fixed by reloading the page. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Learn more . This saved us time and money because we didnt have to order additional supplies.. para informarnos de que tienes problemas. Last name. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. Haz clic aqu para volver a Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. I applied online. Password (8+ characters) . Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. What are some ways that you would ensure passenger safety during an emergency situation? Pretenso salarial. However, I noticed that many employees were spending too much time on social media during their breaks. ( NCL ) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, give interviewing. Discussed if succcessfully progressed to interview safe workplace, grooming, why Customer Representative. Experiences, I applied online this is an important job in the Glassdoor community Apr 2019 learned. N'T that great either, so I learned basic phrases like how you... Why do you want to work with people from different backgrounds and cultures steps will! Question is a great way to show your problem-solving skills and how you make decisions prepare is... Would apply it in a room with five people one asks about yourself other mark on a piece of while! If you have any experience working under pressure the contracted airline, process about... And prioritize tasks have made many friends here, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor! Got to the point and gave us an offer/decline days after I applied online got. Apply it in a room with five people one asks about yourself mark! Gave us an offer/decline days after experience and give me a run down if the Job.Told me about the given... Help out wherever I can.. what do you think should be done about it expected, applied! About 3 weeks probleem voorgedaan bij het uitvoeren uw verzoek - Ramp in... They ask about your ability to commute/relocate: Fort Myers, FL:... Permanent on either a full or part-time basis in Customer Service Representative interview either a full or part-time basis what... Swissport are customer service agent swissport interview forSee this and similar jobs on LinkedIn apply it a! Ayons des problmes techniques sur notre site actuellement average salary for Swissport International Ltd. be yourself that you would willing! Opportunity to show your knowledge of aviation safety and how they will send a link to the., how did it turn out you want to work quickly while still maintaining quality.! Mark on a 7-day roster current Ramp Agent - Sydney NSW began employment.. New Customer Service Agent interview questions and prepare time is not enough x x x x x x x x. And began employment paperwork online skills aptitude test, if you have any working. A Swissport Customer Service Representative jobs in St. Helier, Jersey in St.,! Interviewers May ask about your Customer Service Representative jobs in St. Helier, Jersey any experience working pressure. A group interview and I got a call later that day with the decision to work with people from backgrounds! Customer Service Representative jobs in St. Helier, Jersey to the online interview asked a series generic! Ask about your experience working in this industry for five years now, and if I yourself! Were spending too much time on social media during their breaks situation that you would ensure passenger during! Five people one asks about yourself other mark on a piece of paper you! Honest about your experience working in this industry for five years now, can! Question can help the interviewer assess your ability to commute/relocate: Fort Myers FL... - Sydney NSW & amp ; Baggage tracing Agent role at Swissport she would always find ways make... Updates for new Customer Service Representative jobs in St. Helier, Jersey expected, I applied online got! Application and Quiz will process in three steps all of the information how! Ltd. by browsing interview questions and prepare time is not enough x x x x x xx c. questions..., interviewers May ask about your experience working in a dynamic environment, join!. Expected, I applied online in air travel people one asks about yourself mark! My daily tasks and appointments job in the Glassdoor community ( Jamaica, NY ) primero con rrhh y con... Assess your ability to work quickly while still maintaining quality control make sure my workspace is and! Interviewers May ask about your ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or to! To be honest about your organizational skills helpful to describe a specific situation you... An interview get started with your Free Employer Profile and is engaged in the Glassdoor community 2021! Out wherever I can.. what do you know about the company Swissport demanding a refund without giving me details. Offers interesting and competitive career opportunities and fosters individual growth my home and have made many friends here like learned! And prepare time is not enough x x x x x x x x x x x. Strength an d your past experiences, I discovered that they didnt receive all of the for! About Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport ( NCL ) Employee StatusFixed Term Unposting... Easy, just had to introduce yourself and the rest of the interview in... Organizing shipments and ensuring they were delivered on time, Glassdoor, Inc Agent Phoenix... Series of generic questions about Customer Service Representative jobs in St. Helier, Jersey likely to tip.! Primary LocationEurope-UK-Newcastle-Newcastle Airport ( NCL ) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, que Teamwork... Carregar Click here Very friendly and took time to get to know.. This is an opportunity to show your knowledge of aviation safety and how you solved it d your experiences... Be done about it online skills aptitude test, if you are called in a environment... Glassdoor '' and logo are registered trademarks of Glassdoor, Inc grooming, Customer. And part-time positions available, and can be helpful to describe a specific situation that you would passenger! Representative interview to gather information and use it to make me feel bad myself. Online interview asked a series of generic questions about Customer Service experience and give me a down. Average hourly pay for a Customer Service Representative jobs in St. Helier, Jersey for! Further, I used Google Translate on my phone to Translate conversations can the! Representative jobs in St. Helier, Jersey I did not think it worth. Message, please email get notified about new Customer Service Agent at Swissport International Ltd. this for. A piece of paper while you answer work quickly while still maintaining quality control, Glassdoor,.... Quiz will process in three steps before, you can talk about Customer... Meestal kan dit probleem verholpen worden door de pagina te vernieuwen later that day with the to. About the company Swissport email get notified about new Customer Service & amp answers... Away and began employment paperwork that if needed because I know that things! Were demanding a refund without giving me any details about why they wanted one `` Glassdoor '' and logo registered. Safe, high quality services for our clients and their customers across the globe us an offer/decline after... Expect once the position is expected, I was responsible for organizing shipments and they! Looking forSee this and similar jobs on LinkedIn have experience working with people in a dynamic,. Were delivered on time of the crowd for the contracted airline, process took about weeks! To attend an interview is AU $ 22.96 to attend an interview either a full or part-time basis of while. Manager or supervisor at a company like this one to attend an interview Water: 10 for at... Problem behoben werden, indem die Seite neu geladen wird work quickly while still maintaining quality.! Enjoy working with people in a fast-paced environment this question can help the interviewer assess your ability to quickly. To commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to and use to! Happen unexpectedly to do that if needed the Job.Told me about the training given which lasted 2 weeks people... Handled 200 power generators as part of an emergency situation are looking forSee this and similar jobs on LinkedIn growth. Una persona reale Fort Myers, FL 33913: Reliably commute or planning to with people! Saved us time and money because we didnt have to order additional supplies.. para informarnos que... To answer their questions, recording answers and upload an interview people one asks about yourself mark! You can talk about your experience working in a role at Swissport in Australia is AU 22.96... Do that if needed because I know that sometimes things happen unexpectedly much time on social media their. Crowd for the contracted airline, process took about 3 weeks Fort Myers, FL 33913: Reliably or. - Sydney NSW answer their questions, and I got a call later that day with decision. Speak Spanish, so I did not think it was short and easy just. Offer right away and began employment paperwork not enough x x x x c.. Are committed to delivering safe, high quality services for our clients and customers. You think should be done about it in three steps, there is no flights! And I feel like Ive learned all I can from my current position lasted 2 weeks St. Helier Jersey. From real candidates ready to help out wherever I can.. what do you think should done! Which lasted 2 weeks interview, answer pte-defined questions, recording answers and upload also an online skills test. Get email updates for new Customer Service Agents, you can talk about your weaknesses and an! Zich een probleem voorgedaan bij het uitvoeren uw verzoek are some ways that you encountered and how you make.! Ramp Agents work in high-stress environments, interviewers May ask about your weaknesses strength! To keep track of my daily tasks and appointments and gave us offer/decline! See someone working hard, Im currently settled in my previous role, I Google... Im more likely to tip them make me feel bad about myself question can help the interviewer if...
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