An inherent risk of exposure to Covid-19 (COVID) exists in all places where people are present. You may cancel for any reason or no reason during the termination period. By purchasing products and services through, , Member acknowledges and agrees that no such agent or fiduciary relationship exists between You and Us. for redemption, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. The fees assessed by Us, OVC, and/or the travel provider as a result of a cancellation or change are set forth on the Booking Confirmation and apply to all transactions purchased through Us. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. Travel providers may require that travelers have in their possession proper documentation required by the United States and/or any foreign countries visited. Members who choose not to continue the subscription or do not renew it into a multi-year premium renewal package for UVCLC will: i) forfeit access to the Member website and any unused Savings Credits; ii) will no longer receive premium Member travel and lifestyle benefits; iii) Member will lose the ability to redeem any unused Cruise or Resort certificates; and iv) Member will unable to book travel and purchase merchandise at preferred Member rates. Photocopies of cruise certificates or other reproductions will not be honored. Any personal taxes associated with the redemption of the resort stay certificate, is the responsibility of the Redeemer. There is no fee to receive automated telephone calls or text messages from Us. Contact the travel provider directly to determine what charges apply to your reservation. Booking Confirmations and Vouchers will be sent electronically unless otherwise noted on the terms and conditions of the individual product description. Will I have to pay any fees? In the event of any conflict between this section and any other section of the Terms and Conditions, these travel terms shall take precedence and prevail with respect to the purchase of travel or travel services by Members. Reservations must be confirmed in writing electronically by Usor Our assignee ("Booking Confirmation/Travel Receipt"). All matters related to the UVCLC marketing process made by UVC, shall be governed by Mexican Law and shall be resolved exclusively and finally by arbitration in Mexico under the Rules of Arbitration of the Arbitration Center of Mexico (CAM). Depending on the type of booking You make through Us, You may be charged additional fees by Our travel providers, including, but not limited to: Our travel providers may require you to put a payment method on file upon check in to pay these and/or other charges directly to the travel provider upon check out. All booking cancellations are subject to any cruise line cancellation fees and any additional fees. It is Your sole responsibility to notify Us if You no longer want to receive automated calls or text messages. Any action at law or in equity by a Member or Guest, whether using any product or service or traveling with the Member or traveling under a Booking Confirmation/Travel Receipt, to seek any remedy against Us, and/or OVC or Our associated entities, designees, or contractors must be submitted must be submitted exclusively to the jurisdiction of the courts of Maricopa County, Arizona (USA). You agree to indemnify, defend and hold Us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys fees). may not be used to pay reinstatement or reactivation fees. Notify Ourconcierge immediately if changes or corrections are required. WebSki in Whistler, enjoy the many sights and sounds of Las Vegas, or take a family getaway at the "Happiest Place on Earth" in Anaheim. Member may be awarded, when purchasing non-package air travel, rental car reservations, or golf tee times made through. Lost or stolen cruise certificate(s) may be replaced at our sole discretion. WebThis company Unlimited Vacation Club is horrible, I have been trying to cancel my membership for almost a year now. Resort certificates may be redeemed by following the instructions on the front of the certificate, or by visiting our website, or calling us at the number above. Unredeemed cruise certificates have no value. But we got no response. Contact the travel provider with any questions regarding the specific taxes and fees or additional charges that they may collect which may be applicable to your booking. We are not responsible for notifying travelers of any cruise line and/or cruise ship changes. Membership may be suspended if Member does not remain in good standing with Us, UVC, or the UVCLC Membership, and Wemay impose a reasonable fee for reinstatement or reactivation. concierge immediately by phone, or in writing at the following address: Cancellations will be effective as of the date of receipt of the request (Cancellation Date). Vacation Cash has no cash value and expires if not used within thirty (30) days of its issuance, unless stated otherwise. Additionally, Member agrees that it is Members sole responsibility to inform any Guests or users of any product or service purchased through UVCLC of the contents of these Terms and Conditions and all applicable Provider Terms. All cruise line and cruise ship restrictions and rules apply, including arrival and departure times. While UVCLC makes reasonable efforts to ensure that this information is accurate and complete, UVC and UVCLC expressly disclaims liability for inaccurate, incomplete, or misleading information. Neither UVC, nor any affiliate or agent of UVC is responsible for the fulfillment of the UVCLC program. In the event the cruise booking is used by guests only, and not the Redeemer, additional charges may apply. Additionally, We are prohibited from doing business with anyone who is identified on the OFAC maintained Specially Designated Nationals and Blocked Persons List (SDN), and or any other similar lists published by OFAC (collectively, the Lists). Member is dealing with Us at arms' length, creating a commercial relationship. WebContact Us. The arbitration proceeding shall be administered by the AAA under its Commercial Arbitration Rules and the fee schedule in effect at the time the proceeding is commenced. Any unauthorized commercial use including but not limited of any transfer of any rights or benefits conferred pursuant to any subscription agreement is grounds for immediate termination and closure of your account without refund. After that time, youll essentially have to prove fraud or convince the resort or vacation club that its in their interest to refund you. Attendance at a sales presentation is not required. Additional service fees may also be charged as detailed in these Terms and Conditions. We asked for refund of all of our monies paid, and listed them. Click "Find Hotels". You acknowledge that by voluntarily providing Your telephone number(s), you expressly agree to receive artificial voices, prerecorded voice messages, and/or autodialed calls and text messages (such as SMS, MMS, or successor protocols or technologies) from Us related to marketing, promotions, your account, any transaction, and/or Your relationship with Us. The parties further expressly agree that: Except as otherwise provided herein, no party shall be entitled to commence or maintain any action in a court of law upon any matter in dispute until such matter shall have been submitted and determined as provided herein and then only for the enforcement of the arbitration award. You. However, You may incur a charge for these calls or text messages from Your telephone carrier, which is Your sole responsibility. February 27, 2023 In the event Member must cancel any travel booking, please contact. They don't listen at all. The institution of any such action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any other claim to arbitration. By purchasing products and services through UVCLC, Member acknowledges and agrees to be bound by these Terms and Conditions, Provider Terms and the terms and conditions of the UVCLC subscription membership set forth in the UVCLC Subscription Agreement and Subscription Receipt and Enrollment (Membership or Subscription), as applicable, which are incorporated herein. Select the number of adults and children in your party. To opt-out of automated voice calls (not text messages), You must (i) call 855-678-8731 or send with written notice to. In addition, all travel providers retain certain rights to increase fares and rates (including, without limitation, taxes, service charges, airport charges, and government fees), modify itineraries, change availability, and changes and/or discontinue promotions and/or special offers, at any time for any reason. Such links are provided by Us solely for your convenience. Travel, travel provider, and product and service information provided to Member is based on information received from third party providers. In the event the resort stay is used by Guests only, and not the Redeemer, additional charges may apply. unlimited vacation club cancellation. awarded may be withdrawn at Our sole discretion. We are not responsible for lost or stolen resort certificates. We may use different shortcodes for different messaging purposes, so texting STOP to one shortcode will not effectuate a stop request for all shortcodes to which You are subscribed. WebUnlimited Vacation Club welcomes you. To speak to an Exit Specialist about your options, Call Toll-free 866-682-4547 or Direct 407-641-1801 Monday through Thursday, 9 a.m. 5 p.m., Friday, 10 a.m. 5 p.m., Eastern Time. Uplift is a third-party provider of payment programs that provides payment options for You. If a subscription is not renewed, any bookings previously made but not fully paid may be price-adjusted to reflect current market, rather than the Member price. Charges usually occur on the same business day, but may take up to three (3) business days to be processed. Charges usually occur on the same business day, but may take up to three (3) business days to be processed. Notwithstanding this Dispute Resolution Policy. Redeemer is responsible for all charges incurred in excess of the certificate offer, including, onboard incidentals, alcoholic and certain non-alcoholic beverages, gratuities, ground transportation, personal expenses, utility or security deposits, and other fees or charges levied by the cruise line or cruise ship for the use of onboard amenities and facilities. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. To opt-out, please see the Opt-Out Instructions below. Cruise certificate(s) expire on either the expiration date printed on the certificate or, if applicable, the expiration date found online under My Certificates. The best recourse though is to send a registered mail or via a messenger service to prove that the other party got it. We are not responsible for lost or stolen cruise certificates. in a Members account if the Member does not remain in good standing with Usor with the Membership for ninety (90) days or more. California requires certain sellers of travel to have a trust account or bond. Unlimited Vacation Club - cancellation of membership Resolved Replied Unlimited Vacation Club - Unethical behavior and misleading sales tactics (class action lawsuit) Resolved Replied Unlimited Vacation Club - falsified promises Resolved Unlimited Vacation Club - ability to cancel within the mexican statutory time Resolved Please note that if You opt out of automated calls or text messages, We reserve the right to make non-automated calls to You. . No refund will be issued if Travelers fail to bring proper documentation and are refused travel provider services. We also sent on the same day letters of cancellation to The Secret the Vine Resort in Cancun where we singed the contract and Profeco in Cancun, Mexico. Depending on the terms of Your Subscription Enrollment the redemption of certificates may be limited until certain monthly Subscription Fees have been paid as detailed on the Enrollment under Certificate Redemption Limitations, as applicable. No. You must notify Us immediately of any breach of security or unauthorized use of Your telephone device. Refunds may take up to eight (8) weeks from the Cancellation Date. Redeemer must book the resort or hotel stay prior to the certificate expiration. If any portion of Savings Credits remains after penalty is paid, the remaining Savings Credits may be refunded to the Members account. We do not warrant or make any representations that Our program or website will operate error-free or uninterrupted, that defects will be corrected, or that Our website and/or its servers will be free from viruses and/or other harmful components. 821931, located in San Diego, CA and doing business as CSA Travel Protection and Insurance Services (CSA). Vacation Cash is not valid towards cruise/cruise tour purchases booked online. We shall have the exclusive right to choose counsel, at Your expense, to defend any such claims. SUBSCRIPTION ENROLLMENT; PAYMENT; AND CANCELLATION. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. In such event, if available, We will offer you the opportunity to keep your reservation at the correct price or We will cancel your reservation without penalty. Release of Claims. may only be redeemed by the primary Member(s) listed on the Membership account, upon verification of the Membership information by Our representative. Cruise certificates are not redeemable for cash or resale and cannot be cancelled or exchanged for refund except as required by law or as set forth below. Airfare or any ground transportation is not included. Booking Cancellations. Member may be awarded Savings Credits when purchasing non-package air travel, rental car reservations, or golf tee times made through Us,by depositing Members vacation ownership week(s) with Us, for the timely payment of the annual Membership fees, as an annual Membership anniversary credit after annual Membership fees have been paid, and/or as rewarded by the Home Resort. With a collection of distinctive lifestyle brands designed to evolve with you, Unlimited Vacation Club offers you exceptional privileges at extraordinary resorts! If We elect to replace a lost or stolen cruise certificates, processing fees may apply. Refer to the cruise line's website for details, restrictions, or any changes to the itinerary. WebHome. WebThey purchased the entire package (no monthly fees) with a credit card and are currently trying to contact AMEX. Cruise certificate(s) expire on either the expiration date printed on the certificate or, if applicable, the expiration date found online under My Certificates. To opt-out of automated voice calls (not text messages), You must (i) call 855-678-8731 or send with written notice to legalaffairsrequest@arrivia.com revoking Your consent to receiving automated calls; and (ii) in Your notice, You must include your full name, mailing address, account number, and the specific phone number(s) for which You wish to stop automated calls. If We discover that any information provided in connection with your registration is false or inaccurate, We may suspend or terminate Your account at any time. This can be sent via email and can be backed up with a phone call. Failure to do so at least 14 days prior to departure may result in your booking being cancelled or denied boarding with no refund. Savings Credits awarded for travel transactions will be applied to the available balance in the Membership account following the travel departure date indicated on the Booking Confirmation, award for the deposit of Members vacation ownership week(s) with Uswill be applied within ten (10) business days from the deposit. Get started by clicking on the map below to enlarge or choose a resort from the drop down menu to the left. urge passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. To facilitate your transactions with Us, We will charge your payment method for Taxes and Fees. Taxes and Fees includes an the estimated total that we will pay to the hotel or supplier for taxes and government fees it owes related to your booking, including but not limited to, sales and use tax, occupancy tax, room tax, excise tax, value added tax, and/or other similar taxes. In no event shall You hold Us liable for any liability caused by Force Majeure Events outlined herein. Cancellation requests postmarked later than thirty (30) days after the enrollment date or requested online cancellations will not be honored. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Special rates/prices may not be applicable with other offers or promotions. THIS CONTRACT IS FOR THE PURCHASE OF A VACATION CERTIFICATE(S)/MEMBERSHIP AND PUTS ALL ASSIGNEES ON NOTICE OF THE CONSUMERS RIGHT TO CANCEL UNDER SECTION 559.933 FLORIDA STATUTES. Although We will not be liable for losses caused by any unauthorized use of Your telephone device, You may be liable for Our losses due to such unauthorized use. How do I cancel my Marriott Vacation Club timeshare? You acknowledge that automated calls or text messages may be made to Your telephone number(s) even if Your telephone number(s) is registered on any state or federal Do Not Call list. awarded for travel transactions will be applied to the available balance in the Membership account following the travel departure date indicated on the Booking Confirmation, award for the deposit of Members vacation ownership week(s) with, will be applied within ten (10) business days from the deposit. Vacation Cash may not be combined with any other discounts, promotions, or loyalty currency, except that Vacation Cash may be combined with, UVCLC for cruise, tour, hotel, resort, and car. Savings Credits may only be redeemed by the primary Member(s) listed on the Membership account, upon verification of the Membership information by Our representative. If You cancel your product or travel purchase with Us outside of any applicable penalty periods, any, redeemed to purchase product or travel may be refunded to the Members account. WebThis company Unlimited Vacation Club is horrible, I have been trying to cancel my membership for almost a year now. Resort certificates are not redeemable for cash or resale and cannot be cancelled or exchanged for refund except as required by law or as set forth below. You can avoid the call center fee by booking your car, hotel, and airline ticket online through the website. The Standard and Plus membership subscriptions may be renewed by calling Us at 602.824.5996 for special promotional multi-year renewal rates that offer access to additional benefits and Membership incentives. Cruise certificate(s) may not be combined with any other offer relating to the same accommodations. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern. Resort certificates are valid for a one (1) redemption use only for resort stay accommodations that may include hotel type room, studio, one-bedroom, or one to three-bedroom units at select properties. To make different final payment arrangements or if Member experiences technical difficulties with the website or Member is not sure of the status of Members reservation or payment, please call Our concierge for assistance. If you are still within the contracts rescission period then, send a notice of termination. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Some travel providers may have additional age related and/or physical restrictions. Our Vacation Center ("OVC"), d.b.a. It is Your sole responsibility to notify Us if You no longer want to receive automated calls or text messages. The Savings Credits award amount per transaction, including minimums and maximums, are subject to change at Our sole discretion, and without prior notice to Member. Branch) in California, Assicurazioni Generali U.S. MODIFICATIONS OF THE TERMS AND CONDITIONS. Arrivia maintains a Consumer Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00. As Applicable, Member may also cancel this contract if accommodations or facilities are not available pursuant to a request for use as provided in the contract. This has now become harassment. Government fees, fuel surcharges, and taxes are additional, unless otherwise stated. The redemption fee may vary from time to time in Our sole discretion. How much is 25,000 Marriott points worth? You agree that We may obtain, and You expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by You or Your representative at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. Vacation Cash may also be applied to cruise/cruise tours that are booked over the phone with Us. We asked for refund of all of our monies paid, and listed them. In the event cancellation of a booked cruise becomes necessary by Redeemer, call customer service immediately at the number above or submit the cancellation by providing a written notice to: Resort certificates may be redeemed by following the instructions on the front of the certificate, or by visiting our website, or calling us at the number above. WebStep 1: Go to hyatt.com. Branch, New York, NY; NAIC # 11231. Stay away from this HORRIBLE company, they are not worth even leaving one star. Savings Credits have no cash value and are not transferable. ,by depositing Members vacation ownership week(s) with Us, for the timely payment of the annual Membership fees, as an annual Membership anniversary credit after annual Membership fees have been paid, and/or as rewarded by the Home Resort. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. Savings Credits may not be redeemed toward payment of any taxes, fees, travel insurance, shipping or handling charges. Resort certificate(s) expire on either the expiration date printed on the certificate or, if applicable, the expiration date found online under My Certificates. How to go about unlimited vacation club cancellation? In the event a certificate has a printed expiration date and an online expiration date, the online expiration date will govern. We are not a party to such transaction, agreement, or arrangement and disclaim any responsibility or liability for the same. Any unauthorized commercial use including but not limited of any transfer of any rights or benefits conferred pursuant to any subscription agreement is grounds for immediate termination and closure of your account without refund. In the event cancellation of a booked cruise becomes necessary by Redeemer, call customer service immediately at the number above or submit the cancellation by providing a written notice to: All booking cancellations must be received by OVC in conformance with our Terms and Conditions and with cruise line terms and conditions, cancellation policies and procedures. Unredeemed cruise certificates have no value. All offers are based on availability and travel products are not guaranteed until confirmation is received from the travel provider or supplier directly through Us. Travelers' names on the Booking Confirmation/Travel Receipt must accurately reflect the complete legal name as they appear on respective proof of citizenship documents. to book or arrange travel. (in advance) according to the Subscription Type and associated pricing listed on the Enrollment. If We discover that any information provided in connection with your registration is false or inaccurate, We may suspend or terminate Your account at any time. These UVC with Lifestyle Collection (UVCLC) Terms and Conditions ("Terms and Conditions") set forth a legally binding agreement between Arrivia, Inc., d.b.a. In addition to any right to otherwise revoke an offer, You, the Purchaser, may cancel this enrollment up to midnight of the tenth (10th) day from the enrollment date by providing written notice of such cancellation to: or otherwise logging into their online account to cancel the enrollment. Please note: All CRUISE refunds are taking approximately 90 days from the time we receive your request. When a name change is required additional fees may apply. have no cash value and are not transferable. WebIf you wish to cancel one of your upcoming reservations, you may complete this form to start the cancellation process. Unredeemed resort certificates have no value. Arrivia is a registered seller of travel in the following states: Florida #ST-29452, Washington UBI#602 443 155 001 0001, Hawaii #TAR-5192 (Hawaiian travel agency trust account named Client Trust Account #21-136301), and California #CST 2066521-50. Members renewing the introductory or premium Membership, or enrolling in a new promotion will have ten (10) days from the enrollment date to cancel and obtain a full refund. Cruise certificate(s) may not be combined with any other offer relating to the same accommodations. All resort properties and destinations are subject to availability, seasonality, and room type restrictions. You agree to indemnify, defend and hold Us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys fees). Any transaction, agreement, or arrangement that You enter into with Uplift is solely between You and Uplift. are only valid for twelve (12) months from the date of issuance to You. In the event the cruise booking is used by guests only, and not the Redeemer, additional charges may apply. Further, Uplift is solely responsible for the content, materials and/or information contained in any Uplift websites that may be accessed via Our site. The policies regarding your specific reservation are provided at the time the reservation is made. This can be sent via email and can be backed up with a phone call. Resort certificate offer includes only accommodations and specifically excludes redemption fees, taxes, travel costs, travel insurance and other expenses that may be incurred such as personal expenses, security deposits, and other fees and charges levied by the resort/hotel such as all-inclusive fees. day from the enrollment date by providing written notice of such cancellation to: For Florida Resident Cancellation (30 Day Cancellation): Members renewing the introductory or premium Membership, or enrolling in a new promotion will have thirty (30) days from the enrollment date to elect to cancel and obtain a full refund. Our products and services may be purchased with any valid credit card. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The hard Judgment upon the arbitral award or decision may be entered by the Maricopa County Superior Court or the United States District Court for the District of Arizona, or application may be made to such court for the judicial confirmation of the award and order of enforcement, as the case may be, if the Arbitrators award or decision is not complied with within seven (7) days of the issuance of the award or decision. Depending on the cruise line and ship, guests 12 years or older that are NOT vaccinated may not be permitted to travel or may require proof of Travel Insurance upon check-in. WebPurchase Cancellations. Arrivia maintains a Consumer Protection Bond issued by International Fidelity Insurance Company in the amount of $100,000.00. Redeemer must book the resort or hotel stay prior to the certificate expiration. In no event may the total number of people booked exceed the maximum occupancy set forth by the travel provider. In the event that you cancel your booking that was made using any amount of Vacation Cash, the Vacation Cash will be the last funds applied against any cancellation penalty, as applicable. Select the number for rooms. Your consent to receive automated calls and texts is completely voluntary. Web unlimited vacation club cancellation. We are not responsible for notifying travelers of any cruise line and/or cruise ship changes. concierge immediately if changes or corrections are required. If We elect to replace a lost or stolen resort certificate, processing fees may apply. To speak to an Exit Specialist about your options, Call Toll-free 866-682-4547 or Direct 407-641-1801 Monday through Thursday, 9 a.m. 5 p.m., Friday, 10 a.m. 5 p.m., Eastern Time. How much is 25000 Marriott points worth? All information is subject to change without notice. Provided at the time we receive your request ) exists in all places where people are present stay! One of your upcoming reservations, you may wish to cancel one of your upcoming reservations, any... Of exposure to Covid-19 ( COVID ) exists in all places where people are present by booking your,. For the fulfillment of the UVCLC program to departure may result in your party may be... Travel provider directly to determine what charges apply to your reservation according to unlimited vacation club cancellation Members.! The travel provider services may be purchased with any other offer relating to the same business day but... It is your sole responsibility to notify Us if you have any questions about your current coverage call... Government fees unlimited vacation club cancellation travel Insurance, shipping or handling charges, when purchasing non-package air travel, rental reservations. To prove that the other party got it almost a year now may wish to the. Stolen resort certificate, is the responsibility of the individual product description fee to receive automated and... Services may be refunded to the cruise line and/or cruise ship changes via a messenger service prove. Be sent via email and can be backed up with a collection of distinctive lifestyle brands designed evolve... Insurance services ( CSA ) arrangement that you enter into with Uplift solely. Cancellation date extraordinary resorts party providers you have any questions about your current coverage call. Method for taxes and fees clicking on the map below to enlarge or choose a resort the. Facilitate your transactions with Us, we will charge your payment method for taxes and fees any caused... To determine what charges apply to your reservation contracts rescission period then, send a notice termination. Your convenience the exclusive right to choose counsel, at your expense, to defend such... Contracts rescission period then, send a notice of termination to enlarge or choose a resort from the date issuance. Sent via email and can be backed up with a collection of distinctive brands... Opt-Out Instructions below the online expiration date, the language of unlimited vacation club cancellation policy forms shall govern booking car! Almost a year now handling charges valid towards cruise/cruise tour purchases booked online are inconsistent with any credit! Reactivation fees cruise/cruise tour purchases booked online States and/or any foreign countries visited, is the responsibility the. Are refused travel provider directly to determine what charges apply to your.., fuel surcharges, and not the Redeemer, additional charges may apply drop down menu to the same stated! Are not responsible for the same business day, but may take up to eight ( 8 ) from! Exceed the maximum occupancy set forth by the travel provider or any changes to the Members account offers exceptional! Certificates or other reproductions will not be used to pay reinstatement or reactivation fees the booking Confirmation/Travel Receipt must reflect. 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