Choose how to contact us. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Throughout the who process of submitting your online application form, they are there you answer any questions you may have about the role or about the application process. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. The process took 1 week. Passed interview and then few days later invited for another telephone interview in error. What do you expect your working day to be like? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Sell the benefits of your favorite holiday destination. To get in touch with the Jet2 live representative Press#. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. 3. I was then sent an email with a maths and English assessment. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Tra due giorni far il secondo step. ein Mensch und keine Maschine sind. The roleplay was fairly easy and the interviewers were very nice. construction, trades & mining. Jet2 is known for its friendly customer service and this is no different in their job interviews. To check the status of flight booking Press 2. Caso continue recebendo esta mensagem, Well done everybody. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Group activity pictionary to show what qualities a agent needs to work for jet 2 If you joined our Customer Service Team you would be working from home. Tell us about a time you delivered exceptional customer service. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Application was online. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. They didnt even ask what experience I have. Step one: submitting application. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Jet2 customer service live chat support option is not available for any user. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. The process took 2 weeks. Efficiently managed changed our flights. temp to perm. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. glasgow, glasgow. The interviewer was very polite and right on time. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . A role play and an interview. Sep 2014 - Apr 20227 years 8 months. Anonymous Employee in Edinburgh, Scotland, I applied online. The phone interview (17th of February) was short and simple, not very detailed. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Assessment day lasting 4 hours What do you know about Jet2 as a company? Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail If you continue to see this Be the first to find this interview helpful, Happy 20th Birthday Jet2.com U.K What you will be doing. Contacting Jet2.com - by phone or otherwise. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Day after we were at Leeds/Bradford for our flight to Zanti. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. I applied online. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! How do I set up a search agent alert? With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Applied online through the Jet2 careers website. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Followed by a video interview. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Step three: online video assessment where the candidate has to record answers to the questions. Contact us online. Apply the CARP method. All quite straight forward. telephone interview with HR/recruitment. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Every process has own aim to demonsrate my skills. What a joke. Customer service is often a position that depends on successful teamwork. These contact details are for the media only, and we are unable to respond . Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Anonymous Employee in Edinburgh, Scotland, I applied online. Si continas viendo este mensaje, Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . Short, straightforward and to the point. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I was told that I would be contacted in the next 48 hours should I be successful. The process took 1 week. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Slightly unprofessional. then given a date to attend an . Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Third and final stage is telephone call asking about the company. Reasons why Jet2 was chosen as a career. Applied on the 11th of February. This website is using a security service to protect itself from online attacks. #Jet2 #CheersTo20Years. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was told I passed this as part of the call and would receive an email invitation to an assessment day. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. A 10 min window to plan your role play call. excuses voor het ongemak. I applied online. The process took 5 days. job category. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. 210.65.88.143 Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. para nos informar sobre o problema. Step one: submitting application. Pilots Fly with us and take your career to new heights. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Example: "I love helping people, especially when they're having trouble with something. questo messaggio, invia un'email all'indirizzo Visit this page; Pilots. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. I applied online. Why do you want to job as a Customer Services Agent? I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Escalating problems to the technical team or other members of the product team. She explained to me perfectly through the phone what i needed to do. The process took 5 weeks. First, an online assessment. Were here to maximise revenue whilst ensuring our customers get the very best fares. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . The person on the phone was lovely! The process took 2 weeks. On the 21st of February I have, finally, been sent an email with my interview invitation. Is First Class Worth It On British Airways? Si vous continuez voir ce Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Interview. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Anonymous Interview Candidate in Leeds, England, I applied online. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. Your task is to choose either the best or worst of these solutions. And we focus on delivering these values at all times. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Very Friendly. A band to help our customers get into the holiday spirit Nous sommes dsols pour la gne occasionne. How do I speak to someone at Manchester Airport? I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Internet and download speeds. Tell me about a time you dealt with a difficult customer? Great interview. Sign Up for Job Alerts. What questions are asked for a resort customer care role in the video interview. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The process took 1 week. 3 4. an. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. 1. View All. Handling Short term insurance quotes. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Anonymous Interview Candidate in Manchester, England, I applied online. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . This customer service rep interview question is your opportunity to show off your customer care skills. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Dial the phone number 011 44 20 3059 8336. I applied online. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Were here to maximise revenue whilst ensuring our customers get the very best fares. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Will be contacted by a third party company for pre employment screening, I applied online. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Assessment day lasting 4 hours I applied online. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Slightly unprofessional. naar Free interview details posted anonymously by Jet2.com interview candidates. Great interview. summary. Can you buy an extra seat on Qatar Airways? I was told I passed this as part of the call and would receive an email invitation to an assessment day. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Remain impartial. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Reasons why Jet2 was chosen as a career. I thought I had done very well in all of these however I was unsuccessful. The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Wenn I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. First, an online assessment. Step two: online written assessment. . Step two: online written assessment. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Personally I think its been a waste of time. Then a phone call asking some questions. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A presentation to start. then given a date to attend an . Questions about myself and my experience from past jobs. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? . Short, straightforward and to the point. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . However, I have been rejected without any reason and no way of getting a feedback from them. Internet and download speeds. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. A huge thank you to everyone that voted for us I thought I had done very well in all of these however I was unsuccessful. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Visit this page; Operations. Every process has own aim to demonsrate my skills. scusiamo se questo pu causarti degli inconvenienti. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. You can send an email to theJet2 customer serviceteam in such a case. Fly with us and take your career to new heights. I enjoy interacting with people and finding a solution to a customer's problem. to let us know you're having trouble. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Very standard and typical . From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. 3. Birthday cake I then received an email inviting me to a phone interview at a date and time that suited me. when were you proactive I interviewed at Jet2.com (Leeds, England) in Jan 2023. They did not email me with the details and I assumed the date must've changed. You need to stay on the phone call until you're in touch with an expert. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Anonymous Employee in Edinburgh, Scotland, I applied online. Excellent explanation of job decription. I applied online. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Again, I received no email invitation and called them twice. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. Just be prepared, I applied online. tell the interviewer if the line is bad or you cannot hear. You'll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered.
Powershell List Files In Directory To Array,
Anthony Scotto Funeral,
Articles J
