I'm totally unsure whether we should or could apply for DAS. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. Some people with ADHD or autism qualify for DAS. After 60 days, you'll need to register again. We are committed to providing an accessible user experience for all website visitors. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. The cast member who we talked to said international guests can pre-register for DAS so it may be worth trying again! They sound very similar. Here is the registration link for the DAS at Disney World. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? Frontier Land @ MK, or the old Starbucks @ Epcot. EPCOT: Before entering the park, head to the far right. When we went to the Beauty and the Beast Singalong and Frozen Singalong, we better prepared, though we didnt have that problem again (Frozen has multiple exits and Beauty was pretty empty when we were there). Test Track was closed during our 8-9 pm window at Epcot. Post all SW questions concerns, etc. Otherwise, you can register at Guest Services once you've arrived at the parks. Head under the railroad tracks, then veer to the left. Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. Some of the handicapped restrooms have sinks in the stall. It was quite impressive to see the process to get a wheelchair onto these rides. We decided to wait, and were glad we did because we didnt need Genie+. Thank you. Never had an issue. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. Return times are valid until redeemed prior to park closing. So, at 2 p.m., you could make another Genie+ selection, despite not going on the 7 p.m. ride yet. When using this program, a family member will be able to go ahead and obtain the return time for you. Thanks so much! You see a pattern? We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. Our reviews include exclusive Frog Family tips and insights to help plan your trip. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. You may hear some people refer to it as a disability pass or DAS card. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. - SPettiette. Any ride with a standby wait time is eligible for DAS return times. Both say good for up to 60 days. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. Will he be eligible for DAS and will he be able to get on many rides, were he will not have to be lifted too much by me that will be painful for both of us for a full day trip. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. Have a list of your top attractions at each park so you can book the. The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. They will not rush you. We are due to arrive for vacation on Wednesday 31st August. However, the issue over anxiety is not unique. Guests under 18 years of age must have parent or guardian permission to call. Definitely. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. If you want two selections for each day, the entire length of your trip must be within 30 days. Guest Services is in City Hall, the first building youll see. At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. Disney offers a Disability Access Services pass, DAS for short. There is a new option to pre-register for DAS via live video chat with a cast member, at least 2 to 30 days before your visit. The maximum is six guests per DAS. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. Do you think the DAS program is being abused at Disney World? They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. In other words, can we have more than 2 time slots reserved on DAS? My sister is 22. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Most people register ahead of time. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. If you have this pass, your child can stay in the stroller until the loading area is reached. Attractions such as Kilimanjaro Safaris require strollers to be parked at specific points in the line. New to fall 2021, guests can now pre-register for DAS in advance of their trip! Let us help you with your next Disney Vacation. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. If you get denied, try calling again. Advance Selections have a set one-hour arrival window. This is a custom program that will be tailored to meet your specific situation. If you do bring your scooter all the way to the ride loading area, they may need to move it to the exit so you have it when you return. With the DAS you will use the Lightning Lane entrance. Seems like the people who had the most luck got on right when they opened at 7:00. As I cannot find a way to do it from the UK. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is a program Walt Disney World offers to those who need assistance while visiting the Parks. Diapers are not an option for her. Press question mark to learn the rest of the keyboard shortcuts. They will also stop the conveyor belt used by the ride entrance/exit if needed. I have never seen it like this. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Note that the person holding DAS must meet the height requirements of the ride. For a better experience, please enable JavaScript in your browser before proceeding. She was asked at each ride if she could transfer (i.e. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. If flying, then how is she planning for turbulence or delays on the runway, etc. Once approved, the cast member will book two Advance Selections for each day of your visit. Disney's DAS PassOnline Registration Link:https://disneyworld.disney.go.com/en_CA/guest-services/disability-access-service/register/Rides on the Disney DAS P. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! Perhaps look into other options if you get denied again. Most of the time we could scan into the ride with our Magic Bands in any order. As she wont have her own ticket, just wondering if it is still an option? Just saying. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Has this happened to anyone else recently? RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. DAS pass are for disabilities!!! They require you to use DAS system. She lives and works in Orlando so visits frequently. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. You are then issued a return time at an attraction you are looking to ride, which is based on the current wait time. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. We learned that the hard way. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. Minions and all related elements and indicia TM & 2023 Universal Studios. A new feature allows registered DAS guests and their party members to make return time selections right in the My Disney Experience app. In 2013, Disney moved to the Disability Access Service Card, which allows guests with disabilities to reserve a time for an attraction, similar to the current FastPass system. The contrast between foreground and background text will increase. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? The individual requesting DAS must be present when registering, either in the video call or in person. Cart. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. Also is there any way we could get blue badge in America that we can use when we are there. In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. Do you know if It is possible to get DAS for a child under 3? The two kids would need to be separate (cant be listed as a guest of the other kid) and each would need their own return times. This is perfect example of entitlement. The Disney Disability Access Service (DAS) is a card they issue. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. You guys have, hands down, the best crowd calendar!" We heard you could stack the rides and really maximize your time. We highly encourage you to take advantage of the early registration when its available this fall, as it will make your first day in the parks much less stressful. Thank you in advance Casey. This is separate from the Advance Selections, which you can have two per day. The DAS card is intended to accommodate guests who cannot . DAS does not include free parking. You enter through the Lightning Lane entrance for barely any time in a physical queue. What do these rides have in common? Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Perhaps look into other options if you get denied again. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. UPDATE: I spoke to someone else this time and was able to get the DAS pass. For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. We have expert Customer Service agents to help with any questions. Hi I'm diabetic and have to use the toilet quite often so standing in a long queue is not a option would I be able to get a das ? Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. You do need to describe the accommodations needed to fully enjoy the park. There is a fully refundable $25 daily deposit for use. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? Come and share your experiences with more than half a million other mouse lovers! We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. You do not need to have a doctors note or even reveal the details about you or the individual's disabilities. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. 2023 Hasbro. DAS does not require any additional purchase with the Disney Genie+ system. Oh, yeah, I said diapers are not an option because she won't do it. Thanks so much for any help you can give me! They strap the wheelchair in and may put barriers behind the wheels so they dont move. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. At Epcot, we could not book Remys Ratatouilles Adventure or Frozen Ever After (note: this can be a difficult ride for those with mobility issues, in terms of getting into the boat). Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? The 8 Things You Need To Know About Genie+, and Lightning Lane Now. The DAS is valid for up to 60 days, according to the Disney website. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. All Rights Reserved. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. It seems you can only pre- book for this if you are in the USA. In England I have an access card. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. Yes, a child under three years old can still receive a DAS pass. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. Otherwise you need to request this in person at the Park. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. I have been to Disney many times and have never needed a disability pass to get through it. Download a VPN app and use it to bypass the need to be in the USA or Canada. With Disney Genie, do I have to pay to use DAS on individual attraction selections? Where do I receive more return times for attractions? Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. Have your Disney World tickets and reservations for each park. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. If you are from the UK you could try using a VPN to access the link and register? But RC must scan in for Soarin if the rest of us want to go on it using the DAS. In this case, is the sister driving and stopping every 45 minutes? I love how thorough this guide is! If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Thats how we rode Toy Story three times in a row. Put the key in a safe place! Comment for robots They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. Link your accounts to the people youre going with on the website or My Disney Experience app. Would I qualify for DAS with heart failure? THANK YOU in advance! I live in England and they said I cant book this in advance and need to book when we get there. Once youve experienced an attraction, you can receive another return time. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. Remove the accessibilty icon while viewing the site. If you have a Magic Key pass, you can renew every 60 days. You are using an out of date browser. If you've used DAS, we'd love to hear your thoughts about it. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. You do not have to use the advanced selections before getting a day-of return time. Or would it not be possible? Is this correct? I was asked to choose 2 rides as an advanced DAS planning option. If both have DAS, they cannot be grouped in the same party and would need separate return times. We thought werent going to be able to book the hot Individual Lightning Lane rides with the DAS, but we were wrong. Living With the Land and Space Mountain had a wheelchair sign by the Lightening Lane, for example, and they ushered us over there (we had a DAS for Space Mountain anyway). Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? It happens - that's why they make Depends. Once I have registered and received Disney World's DAS, whats next? I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. Thanks. And a new feature includes being able to receive DAS return times through the My Disney Experience app! And if so how do you go about it? Do I need to take pip paperwork and blue badge with me. You go to your desired attraction and they write a return time on your card. Ask them if they need the key. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. Universal elements and all related indicia TM & 2023 Universal Studios. Great question! The remaining two attractions per park still use DAS, but for day-of selection only. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. Cart. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. Or. Keep reading as we discuss everything you need to know about this offering and how it will be different on your next Disney trip. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. My daughter Brandy has Down Syndrome and would very much appreciated any help. Very disappointed I called das 2 times waited over 30mins too.. More on that later. We're planning to visit Disney World in July and we were hoping to get a DAS pass. Does anybody have any experience with the DAS and medical conditions that require getting out of line and aren't autism or other cognitive-behavioral conditions? Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. Of course this is good advice ALWAYS. Today, the DAS is fully digital and integrated into your ticket or MagicBand, so no additional card or media is needed. The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. My Disney Experience. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. This service is also known as the Disney disability pass. Or dont come!! at Guest Services on my first day. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. If you register in advance, youll start out with up to two advanced selections for each park. Money over equality I guess. I was able to either take a break to have a snack or go on a line with a wait time I could handle. Hi, I have 2 autistic children and will be applying for DAS later this year. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. The individual who is requesting DAS must be present for the call. Thanks in advance! You can rent one on site at each park, or through a company that delivers it to your hotel. Magic Key Discounts. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. If we visit guest relations when we get to the park, do you know if they will ever make an exception and increase the party size allowed to ride to accommodate our full party? Lol. Using some secret entrance? That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up. Note that a photo will be taken. Getting to the front of the queue is hit or miss. I tried repeatedly to book DAS for my son from here in the UK. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Ding ding ding! Thank you.
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