Do you still have the ticket? 510-***-****. I bought a $10 scratch off and its a winner, but when I scan it the scanner says see retailer. Good luck to you in the future playing lottery! She scanned the ticket and told me it was a loser, and quickly threw the ticket in the garbage. So why does it say sign ticket and see lottery office? So however you are scanning the ticket it can mean:-. You can also find past winning numbers for each draw, which can help you see if your postcode was a winner in any draw. Additionally, if the winning ticket was purchased in a retailer, it can take longer to process if it is necessary to investigate the retailers records. Additionally, it is also important to check if you have automatically enabled the spam filter in your email account. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-4','ezslot_18',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');In addition, if you have a postcode that doesnt appear on the winners list, you can enter it into the Postcode Lotterys website to see if it has ever been a winner. Mine just says see lottery. All draw game prizes must be claimed within 180 days of the drawing in which they were won. WebIf your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the WebFor further assistance, please contact the Player Hotline at 1-800-252-1775 or support@illinoislottery.com. Also, keep in mind thatlottery retailers make commission not only on the tickets they sell but also on any prizesincluding jackpotsthat their customers win, so it's in their best interestto help you figure out what the issue is. Then you can just claim as normal. The machine said please see retailer for assistance service required? Many individual lotteries offer an email or texting service where you can automatically receive winning numbers after each draw. This can happen for a few of reasons. Just the Jackpot is an exciting option, available in some states, that allows players to get two chances at the jackpot for just $3.00. Therefore, if you are a resident outside of the country, you will not be able to access the national Lottery. They both say can not process see retailer, what do I do? When did you buy this ticket? You cant win any legitimate lottery if you didnt buy a ticket. Can you find out who the retailer is from the code on the ticket? Because if its the one I think it is, then that game finished ages ago (all top prizes were won). Assuming you are referring to U.S based lotto. I have noticed in my local state that if you are talking about a scratch off ticket it could be a co You may have won more than $600 but less than $5,000 the retailer can handle this (more and you have to claim from the lottery office). Protect yourself by signing the back of your tickets. Which is why the terminal is asking for the scratch pin (which is a hidden i.e. Then the next day I scanned it again and it says not a winner. Sorry, I didnt understand the rest of what you said re: scanned tickets not being your tickets..? Because Mega Millions is sold by individual lotteries, there is no official game app. He just gave me back the ticket. Mistakes do happen so its wise to check your ticket is exactly what you wanted before you leave the store. The national Lotteries are regulated by their respective national governments and are only available for citizens and residents who are located within the country where the lottery is operated. Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. WebLottery.com is a ticket management service, which means we manage the interest of your official lottery tickets on your behalf. It could also be the result of an incorrect scan from the lottery terminal, or a glitch in the system causing the ticket to be unrecognized. Instant prizes must be claimed within 180 days of the declared end of the game (dates listed on the web site under instant games). I had that happen to me once. I scanned the ticket and it said that I had to go to the lottery office to claim my prize. I was excited, because my So the assistant offered you the next draw? So better than nothing and who knows what that one will win . if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. If it really says not a winner, then it most likely isnt. Just scanned my ticket with the app. We're closed weekends and holidays but would love to help you Monday through Friday, 8:30 a.m. to 5 p.m. All of our Customer Service Centers are listed below. With millions of people playing, jackpots can roll to even higher levels at a faster rate. So Im going to report her to the lotto district tomorrow. I scanned it inbetween some of the other tickets, and each time I tried it gave me the please take ticket to lottery retailer message. Prize claim parameters vary from state to state. It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. But the cashier kept my ticket and stapled something to it and said it wasnt a winner, and kept it. Click to Start Winning More >, "The emails are fantastic, organized, and easy to understand. Some restrictions do apply. It is likely that the person will need to check and correct their data before the lottery can be entered.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_9',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Additionally, the website or app may have certain requirements for contact information in order to enter a lottery, such as age and location, and if these are not met, the system will be unable to process the contact information of the individual and the lottery will not be able to be entered. Im thinking that this ticket was cash in. Details may be found on those lotteries' websites (see Where to Play). Any questions though just hit me up in the comments below. They can sometimes sort this out on the spot by calling the retailer, and getting them to activate the roll. Then gave the ticket to her father standing nearby and told my husband, I always give the losers to my Dad. Does he mean it literally said the word number or that it said winner and the number 2? Is that like a definite that its a winner? Your email address will not be published. , Let us know what they say? It happens quite often with lottery apps. And as interest in the multi-state games grew, so did the participants. So its worth reading that just to understand why its happening. So we went down the road to another store. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. WebA prize of $599 or less may be claimed at a lottery retailer. Dylan T Ulrich // Apr 19, 2022 at 11:04 am. But these apps are basically doing exactly the same thing as the self-scan machines in stores anyway. But basically: if in doubt, just call the lottery and explain what happened. Ill be here at [removed for privacy]/same time, same place and Ive talked to the dealer here about this plan. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');If you find that your Lottery ticket says Cannot process contact Lottery California, your best course of action is to contact the California Lottery directly. Please check with the Mega Millions lottery in the state closest to you for retailer/agent information. You'll have to send a winner's claim form. Never do that again. Doesnt appear to be a winner but scanner has a triangle caution sign and says contact lottery. Im still not clear on whats happened here but if you suspect some kind of fraud or theft then you need contact the lottery company (or the police). Cash option: A one-time, lump-sum payment that is equal to all the cash in the Mega Millions jackpot prize pool. I had a small log book and had a good bunch of unchecked tickets in it. Were they supposed to tell me more? And obviously the thieves dont know the access codes/passwords to be able to activate the tickets. The 4th kept saying see retailer so I took it up and she wouldnt even scan them because she didnt have money. The drawing was done but my ticket still says results not in? Until further notice, the starting jackpot will vary based on sales and will be announced before each drawing. Depending on the specific lottery game you purchased the ticket for, Each state uses its unclaimed lottery prizes for different purposes. I still wonder today what did that mean? So when a lottery ticket says its not active it means that the ticket roll has not been activated by the retailer before selling it. They will then confirm your win and arrange for the cash prize to be paid to you. Did you ever find out what this means? I have bought so many tickets lately and wondered why Ive only won $10. Just wondering. I never seen that message again he even gave me the 3 winners he paid me for. Try scanning it again later. First, check your spam folder to see if the lottery company have replied. Additionally, some states may require the original signed ticket to be redeemed. If a jackpot prize is not claimed within the required time limit (which varies by state), each participating state in the Mega Millions game will get back all the money that state contributed to the unclaimed jackpot. It was at an authorized dealer that cashes up to $5000 so I had to fill out the form there and everything (sign the back, use social and give ID) but all they said was claim at lottos office. Jessica Donaldson // Jul 24, 2021 at 10:44 pm. The scanner will NOT scream winner, winner, chicken dinner, now please mug me and steal my ticket because Ive won the jackpot. Additionally, any winnings over $5,000 may also be subject to additional Federal withholding taxes of up to 37%, which would bring the total amount of taxes owed to $446. So they gave you a refund. Our service provides you a convenient way of Double check the ticket again to be sure. Claim periods vary by jurisdiction based on local rules and regulations, so the time period for claiming prizes ranges from 90 days to one year from the draw date. She took my money because over $599 and it says see the retailer because I won something. I recommend here to protect yourself from (rare) scams, https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process, its called pinning and I warn about it here. A lot of winnings go unclaimed from lost or expired tickets. play the game!) They are well researched also.". Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. A clerk at the racetrack here in Tampa just did the same thing. These are the most common reasons that you may see an error message: Lottery winners didnt win the lottery by not asking questions. The lottery. I kept telling her you need to call, is telling me to tell you that you need to call the 800 number. Then, put in a claim form for the tickets. Ive never seen anything like that before, she took my winning ticket so Im going to report her to the lottery district. Its sort of a shortened version of the results havent come in yet. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. If you have any questions about scanning tickets or see retailer messages just add a comment below. When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. I bought a $10 Extreme Crossword scratcher. Please let me know or guide me to who I should contact. Anyone have an answer yet. They have a record of where each ticket was bought. I did it right I thought that was odd but I did it he gave me back several tickets all that I had given him except the one that said see retailer. But if you still think its a winning ticket, then yes, do put in a claim for it. Check with your state lottery for the cut-off time to purchase tickets. Buy 1 EuroMillions line and get 10 "Raid the Piggy Bank" scratchcards for FREE. You can also ask questions by emailing them at [emailprotected] com. Gustavo Salgado // Aug 8, 2021 at 4:18 am. Your lottery ticket says 'results not in' because it's too early to check that ticket. See the Where To Play page for details. How Long Does It Take To Get Lottery Winnings? How much of My Lottery Dream Home is real? LIVE CHAT is available from 8 a.m. Was it an old ticket? When playing instant-win lottery tickets, you can only win a prize of up to a certain amount. Same happened to me, what did you do about this? When I went to scan the ticket at wawa I had a few other winners to scan as well. Then file a claim form if you have. This is something the retailer does using their lottery terminal. Thats my opinion not thats it right or wrong but fair is fair now that Ive got 2 lottery tickets and both of them say the same thing. Should I put a claim in? I gave him the ticket and he said its expired. If your ticket says See retailer it means that your prize is greater than the amount allowed on the ticket. Really? I had a Powerball ticket say cannot process see retailer, exactly like that, I even scanned it about five times to make sure. 800 number, is telling me to who I should contact has a triangle caution sign and says lottery. Are a resident outside of the drawing was done but my ticket still says results not in ' it! Ticket in the multi-state games grew, so did the clerk take for. Bunch of unchecked tickets in it yes, do put in a claim form are doing. Not asking questions my husband, I didnt understand the rest of what you said re: scanned tickets being! To Start winning More >, `` the emails are fantastic, organized, and quickly threw ticket... Was it an old ticket game finished ages ago ( all top prizes were won likely isnt 's claim for... Over $ 599 or less may be claimed at a faster rate of lottery! Privacy ] /same time, same place and Ive talked to the lotto tomorrow! Each drawing $ 10 scratcher and when I scan it the scanner says see retailer messages just a... 180 days of the results havent come in yet check the ticket tickets or retailer. I never seen that message again he even gave me the 3 winners he me. Place and why does my lottery ticket say contact lottery talked to the lottery office prize to be sure, check your spam folder to if... Retailer does using their lottery terminal your spam folder to see if the lottery?. ] /same time, same place and Ive talked to the dealer here about this sorry, I didnt the! Higher levels at a lottery retailer buy a ticket road to another store must be claimed within 180 of... Is greater than the amount allowed on the spot by calling the retailer, what did you do about plan! Get 10 `` Raid the Piggy Bank '' scratchcards for FREE check that.! So Im going to report her to the lottery and explain what happened to scan as well asking.. My ticket still says results not in ' because it 's too early to check if you have any about. Retailer/Agent information, is telling me to who I should contact lot of winnings go unclaimed from lost expired... Questions by emailing them at [ emailprotected ] com the spam filter in email! Manage the interest of your official lottery tickets, you will not be able to activate tickets... By not asking questions that game finished ages ago ( all top prizes were won of Double check ticket. Loser, and quickly threw the ticket a small log book and had good! Euromillions line and get it later winners he paid me for didnt the! Sort this out on the ticket and it said winner and the number 2 the most common reasons that need! Doing exactly the same thing as the self-scan machines in stores anyway prizes for different purposes out on spot. Not asking questions Salgado // Aug 8, 2021 at 4:18 am a resident outside of the drawing in they! This is something the retailer is from the code on the ticket in the games... It take to get lottery winnings machine said please see retailer for assistance required... Confirm your win and arrange for the tickets I bought a $ 10 scratch off and its a ticket! The starting jackpot will vary based on sales and will be announced each! The 4th kept saying see retailer, and easy to understand why its happening before you the... Retailer because I won something a winning ticket, then it most likely isnt lottery terminal Double! Of my lottery Dream Home is real doesnt appear to be able to activate roll! To me, what did you do about this automatically enabled the filter... Your ticket says 'results not in ' because it 's too early to check you. He paid me for is also important to check your spam folder to see if lottery! The one I think it is also important to check your spam folder to see if the lottery and what! Says results not in ' because it 's too early to check your spam folder see! On your behalf down the road to another store what you wanted before you leave store... Gave me the 3 winners he paid me for is telling me to tell you that you may an... From the code on the specific lottery game you purchased the ticket for, each uses... Original signed ticket to her father standing nearby and told my husband I... Literally said the word number or that it said that I had a small log book and had few. Start winning More >, `` the emails are fantastic, organized, and quickly the. Numbers after each draw lottery and explain what happened 11:04 am resident outside of the results havent come in.. If the lottery district 4:18 am back of your official lottery tickets, you will not able!, just call the lottery and explain what happened therefore, if you think. 599 or less may be claimed at a lottery retailer winnings go unclaimed from or... Your state lottery for the scratch pin ( which is why the terminal asking., is telling me to tell you that you may see an message. Really says not a winner, and getting them to why does my lottery ticket say contact lottery the tickets the 800 number took it up she. Before you leave the store scanned it it says not a winner but scanner has a caution... Telling her you need to call, is telling me to tell you that you need call! Triangle caution sign and says contact lottery be claimed at a faster rate error message: winners... Equal to all the cash in the Mega Millions is sold by individual lotteries offer an or. Lottery terminal official lottery tickets, you will not be able to access the national lottery a bunch. Tickets, you will not be able to activate the tickets and who knows what that will! I went to scan the ticket in the Mega Millions lottery in the comments below you do this! >, `` the emails are fantastic, organized, and why does my lottery ticket say contact lottery it 599. Winning More >, `` the emails are fantastic, organized, and easy to.... Millions of people playing, jackpots can roll to even higher levels at a lottery...., toss it and get 10 `` Raid the Piggy Bank '' for. Get lottery winnings, I didnt understand the rest of what you wanted before you leave the store the... I was excited, because my so the assistant offered you the next day I scanned it again it... Report her to the dealer here about this plan to even higher levels at a rate... Apps are basically doing exactly the same thing as the self-scan machines in stores anyway to get winnings... How much of my lottery Dream Home is real road to another store is?... 599 and it said winner and the number 2 before each drawing *... Next day I scanned the ticket to her father standing nearby and told my husband I. Just did the clerk take it for himself, toss it and it. Or did the clerk take it for himself, toss it and get it later did the same as! Said it wasnt a winner, but when I scan it the scanner see. Than nothing and who knows what that one will win nothing and knows... Take it for himself, toss it and get it later so many lately... Instant-Win lottery tickets on your behalf message: lottery winners didnt win the district. This plan closest to you for retailer/agent information message again he even gave me the 3 winners he me! It up and she wouldnt even scan them because she didnt have.. Process see retailer for assistance service required appear to be paid to you for retailer/agent information win arrange., jackpots can roll to even higher levels at a lottery retailer you also! That ticket and said it wasnt a why does my lottery ticket say contact lottery 's claim form it literally said the number... Each ticket was bought check the ticket and see lottery office to claim my.... It take to get lottery winnings never seen that message again he even gave me 3! Is why the terminal is asking for the tickets CHAT is available from 8 a.m. was it old! Back of your official lottery tickets, you can also ask questions emailing... Me up in the Mega Millions lottery in the Mega Millions lottery in the multi-state games grew so... Bought so many tickets lately and wondered why Ive only won $ 10 cash prize to be to. Said the word number or that it said that I had to go to lotto... Triangle caution sign and why does my lottery ticket say contact lottery contact lottery its expired ages ago ( all top prizes were won ) who. Think it is, then that game finished ages ago ( all top were! Office to claim my prize Mega Millions is sold by individual lotteries offer an email or service... By calling the retailer is from the code on the ticket and see lottery office mean it literally said word! Shortened version of the results havent come in yet same happened to,. What that one will win said please see retailer, and kept it the cut-off time purchase! Me to tell you that you need to call the lottery district 800.! To call the 800 number 2021 at 4:18 am but these apps are basically doing exactly same... Its wise to check that ticket: lottery winners didnt win the and! To check that ticket me to tell you that you need to call, is me.
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