06:02 PM. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. var m3_r = Math.floor(Math.random()*99999999999); Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. '&charset='+document.characterSet : '')); and our When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. I know, Ive already done that. My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. Cookie Notice Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? As a seller, you cant pay the difference at the PO. Or instead of the full postage due, should I just pay partial postage? Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. Making shipping even easier. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Making shipping easy and affordable is a core part of Mercaris mission to make selling easier than buying, Williams said. document.write ('&cb=' + m3_r); Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Thanks for your help and advice everyone! The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Thank you! If a package you sent needed a postage due fee, well notify you. No apology or anything. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. Well after some digging, here's the OFFICIAL Mercari answer. See disclosure at. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. The seller used a 4oz label for a large 3lb package! They just don't have the resources to carefully analyze every package. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. This website is using a security service to protect itself from online attacks. If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Easy. Any advice would be much appreciated! For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Be sure to use the right box for your label. Sorry for the long post! Other rates are going up, but in some cases the rates are being lowered. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. if (document.mmm_fo) document.write ("&mmm_fo=1"); I was wondering myself. We can reimburse you with Mercari credits. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. //]]>-->,